We collect several types of information to provide and improve our services. The information we gather depends on how you interact with our platform.

Information You Provide Directly

Information Collected Automatically

Your data helps us deliver better services and create meaningful educational experiences. Here's what we do with the information we collect:

We don't sell your personal information to third parties. We may share anonymized, aggregated data for research or industry analysis, but this data can't be traced back to you.

Taiwan's Personal Data Protection Act gives you specific rights over your information. You can exercise these rights at any time by contacting us.

We implement multiple layers of security to protect your information from unauthorized access, alteration, or destruction.

1. All data transmissions use TLS encryption to protect information in transit between your device and our servers
2. Sensitive data is encrypted at rest using industry-standard AES-256 encryption protocols
3. Access controls limit who can view your information internally, with role-based permissions for our team
4. Regular security audits and penetration testing help identify and fix vulnerabilities
5. Blockchain transactions leverage decentralized security features inherent to distributed ledger technology
6. Our staff receives ongoing training about data protection and privacy best practices

Despite our precautions, no system is completely secure. If we discover a data breach that affects your information, we'll notify you within 72 hours as required by Taiwan law.

We keep your information only as long as necessary for the purposes outlined in this policy.

Standard Retention Periods

When you close your account, we delete or anonymize your personal data within 60 days. Some information may remain in backup systems for up to 90 days before permanent deletion.

We work with trusted partners to deliver our services, but we're selective about who gets access to your data.

Service Providers We Use

We may disclose information if required by law, court order, or government request. We'll notify you when legally permitted to do so.

While we primarily operate in Taiwan, some of our service providers store data on servers in other countries. This means your information may be transferred internationally.

When we transfer data outside Taiwan, we ensure adequate protection through:

You can contact us for more details about where your data is stored and the safeguards we've put in place.

Our website uses cookies and similar technologies to enhance your experience and understand how people use our platform.

Types of Cookies We Use

You can control cookies through your browser settings. Blocking certain cookies may affect how the site works for you. Most browsers let you see which cookies are active and delete them individually.

Our services aren't designed for children under 16. We don't knowingly collect information from minors without parental consent.

If you're under 16 and want to use our learning programs, a parent or guardian must create the account and supervise your participation. If we discover we've collected data from a child without proper consent, we'll delete it promptly.

Parents can contact us to review, modify, or delete information about their children.

We update this privacy policy occasionally to reflect changes in our practices, legal requirements, or new features.

When we make significant changes, we'll notify you by email and display a notice on our website for at least 30 days. The "Last Updated" date at the top shows when the most recent version took effect.

Continuing to use our services after changes become effective means you accept the updated policy. If you disagree with the changes, you can close your account.